Your business depends on your IT systems and infrastructure. We’re confident that we are the only Managed IT Service and IT Support company in the Los Angeles area that provides these benefits to your business.
Here are 10 reasons you can depend on Sartec Partners to keep you and your business up and running:
1. Quick response
Emergency response time is one hour or less guaranteed. A live person will answer your call, or you can enter a service ticket yourself online with our streamlined service ticket system. We can log in to your PC or server remotely and resolve many issues immediately without the wait for a technician to travel to your location.
Sartec Partners has over 20 years of technology and consulting service experience. We are a respected leader in the community and the industry. Our proudest accomplishment is the large number of long term clients who year after year put their trust in us.
We hire only seasoned, professional technicians with at least 5-10 years experience and usually many more. We provide our technicians with continuing education opportunities on a regular basis to allow them to stay current with the latest technology. We won’t be sending out warm bodies to train on your dime!
4. Business Savvy
We design, evaluate and justify technology solutions from a thorough understanding of the business benefit for your company.
5. One Stop Shop
We handle all aspects of your IT infrastructure including hardware and software management, vendor relationships for your internet connectivity, website management, and maintenance renewals, and any other related technology needs. We focus on your IT so you can focus on your business.
Our service philosophy is proactive, not reactive. With state-of- the-art network monitoring and management, we manage your network 24/7 to identify issues and address them BEFORE they become problems, rather than putting out fires.
7. Comprehensive Project Management
Our extensive experience managing all types of complex projects means we will handle every detail and coordinate all vendors so you can rest assured that your project will be completed on time and on budget.
8. Exclusive, Customized Roadmap
You will have quarterly meetings with us, where you’ll be able to clearly SEE the results that investing in technology have had on your business. Our IT management program increases your productivity and employee satisfaction, while saving you money overall.
9. No GEEK-SPEAK!
We are big on customer service, and we want you to understand everything that we are doing. We will go out of our way to educate you on your technology provide you with tips on how to be more efficient, and protected.
10. 100% Satisfaction Guarantee!
We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems.